PRIVACY POLICY
At Graze Tapas & Wine, we are committed to protecting your personal data and respecting your privacy. This policy explains what information we collect, how we use it, and how we keep it safe.
What information we collect
When you make a reservation, sign up to our mailing list, or interact with our website, we may collect the following information:
Name
Email address
Phone number
Postcode
Booking details
Payment information (processed securely by third-party providers)
When you visit our website, we may also collect:
IP address
Browser, network and device information
Pages visited and how you interact with the site
How we use your information
We use your information to:
Manage and confirm reservations
Contact you about your booking
Send marketing communications (where you have opted in)
Improve our website and customer experience
Booking and payments
Reservations may be processed via platforms such as ResDiary or Dishcult.
Payment information is handled securely by our payment provider, Stripe. Graze Tapas & Wine does not store full card details.
Sharing your information
We only share your information where necessary with trusted service providers, including:
Squarespace (website hosting and analytics)
ResDiary / Dishcult (reservation systems)
Stripe (payment processing)
These providers process your data on our behalf and in line with their own privacy policies.
Cookies
Our website uses cookies to ensure it works properly and to help us understand how visitors use it.
Some cookies are essential for the site to function, while others (such as analytics cookies) are only used with your consent via our cookie banner.
Marketing
If you choose to hear from us, we may send occasional emails with updates, news and offers.
You can unsubscribe at any time by clicking the link in any email.
How long we keep your data
We only retain personal data for as long as necessary to manage bookings, fulfil our services and meet any legal or regulatory requirements.
Your rights
You have the right to:
Request access to the personal data we hold about you
Ask us to correct or update your information
Request deletion of your data
Withdraw consent for marketing at any time
Contact us
If you have any questions about this policy or how your data is handled, please contact:
Updates to this policy
We may update this policy from time to time. Any changes will be posted on this page.